Last updated: 1st September 2025
These Terms and Conditions set out the agreement between Safeguarding.Pro (we, us, our) and the purchasing organisation (the School, you, your). By purchasing a licence or using the Safeguarding.Pro platform, you agree to these Terms.
1. Scope of the Licence
1.1. Your annual licence provides access to the Safeguarding.Pro membership area for the duration of the licence term.
1.2. The licence is granted solely to the School or organisation that purchases it and may not be transferred, sold, or shared with any other organisation.
1.3. The level of access is based on the tier purchased (for example, 5, 50, 100, or 500 sub accounts).
1.4. Sub accounts must only be issued to staff who are directly employed or contracted by the School or organisation.
2. Permitted Use
2.1. The School and its authorised users may:
• View training videos and resources within the secure Safeguarding.Pro platform
• Use the materials for internal staff training and professional development
• Access resources only via individual authorised sub accounts
2.2. Under no circumstances may the School or any user:
• Download, copy, screen record, store, or otherwise reproduce the videos or course materials
• Upload the content to any other website, platform, VLE, or shared drive
• Distribute the content to third parties
• Use the content for commercial purposes or deliver training to external organisations using Safeguarding.Pro materials
2.3. Group Viewing
The School or organisation may display Safeguarding.Pro videos to staff for group training sessions, provided the videos are streamed directly from the platform and no recording, downloading, copying, or redistribution takes place.
2.4. Limited downloading of templates or handouts is allowed only when explicitly provided as downloadable files within the platform.
3. Intellectual Property
3.1. All content on Safeguarding.Pro, including videos, scripts, slides, handouts, written guidance, and graphics, is protected by copyright.
3.2. All rights are owned exclusively by Safeguarding.Pro and Andrew Hall.
3.3. The licence does not grant ownership of any materials. It grants access for the duration of the subscription only.
4. Sub Accounts and Access Management
4.1. The School is responsible for the creation, management, and removal of sub accounts.
4.2. Each sub account is for the exclusive use of the named individual. Login details must not be shared, transferred, or used by anyone other than the assigned user.
4.3. If the School exceeds its sub account limit, we reserve the right to suspend additional accounts until the correct tier is purchased.
4.4. We may monitor usage patterns to protect against misuse, including simultaneous logins, IP anomalies, or suspicious activity.
5. Duration and Renewal
5.1. The licence runs for 12 months from the date of purchase, unless otherwise agreed in writing.
5.2. Renewal reminders will be issued prior to expiry.
5.3. If the licence is not renewed, all access will be removed at the end of the term.
6. Payment Terms
6.1. Payment is due at the point of purchase or within 30 days if invoicing has been agreed.
6.2. Late or failed payment may result in suspension of access.
6.3. Licences are non refundable once activated.
7. Data Protection
7.1. We process minimal personal data, such as names and email addresses, for account creation and platform access.
7.2. All data is processed in line with UK GDPR and our Privacy Policy.
7.3. The School is responsible for ensuring that user information provided to us is accurate and up to date.
8. Acceptable Use and Conduct
8.1. Users must not attempt to bypass website security or access restricted areas.
8.2. Any misuse may result in immediate suspension of access without refund.
8.3. The School must notify us immediately if unauthorised access or sharing is suspected.
9. Availability of Service
9.1. We aim to provide uninterrupted access, although we cannot guarantee that the service will be free from downtime or technical issues.
9.2. Planned maintenance will be kept to a minimum and, where possible, carried out during off peak times.
10. Liability
10.1. Safeguarding.Pro provides training and guidance content for professional development and awareness. It does not constitute legal advice.
10.2. We are not liable for any decisions made by the School based on the content.
10.3. Our total liability for any claim arising out of these Terms will not exceed the total fee paid by the School for the current licence period.
11. Termination
11.1. We reserve the right to terminate the licence immediately if:
• The School breaches the restrictions on copying or downloading
• Login details are shared in a way that breaches these Terms
• Content is redistributed outside the School or organisation
11.2. Termination due to misuse does not entitle the School to a refund.
12. Changes to These Terms
12.1. We may update these Terms from time to time.
12.2. Changes will be communicated to the School via email or platform notification.
13. Governing Law
13.1. These Terms are governed by the laws of England and Wales.
13.2. Any disputes will be handled exclusively by the courts of England and Wales.